NovaKern provides business risk and decision indications. NovaKern does not provide legal advice and does not make final business decisions for users.
1. Scope
These Terms apply to the use of NovaKern, including the NovaKern website, Decision Inbox, ContractDecision, Premium Review, credit purchases and related business decision workflows.
By accessing NovaKern, submitting information through a workflow, purchasing credits or using any NovaKern output, you agree to these Terms.
If a separate written agreement applies between you and FP-Operations, that agreement takes precedence over these Terms where it expressly conflicts with them.
2. Business use only
NovaKern is intended for business use. The services are designed for companies, teams, professionals and business users who need structured business risk and decision indications.
You must ensure that you are authorised to submit business emails, supplier messages, contracts, documents, company information or related context to NovaKern.
NovaKern is not intended for private consumer advice, legal representation or use by children.
3. What NovaKern provides
NovaKern provides controlled business decision workflows. These workflows may analyse business emails, supplier messages, contracts, documents or related context and return structured output.
Output may include a business risk level, urgency indication, recommended action, draft reply, management note, contract follow-up signal, negotiation point, decision label or decision report.
NovaKern does not guarantee that every risk, issue, clause, factual error, commercial consequence or legal implication will be detected.
4. No legal advice
NovaKern, Decision Inbox, ContractDecision and Premium Review provide business risk and decision indications. They do not provide legal advice and do not replace a lawyer, legal advisor or qualified specialist.
You remain responsible for reviewing the output and deciding whether to involve legal, procurement, finance, management, operations or another specialist.
Do not rely on NovaKern output as the sole basis for signing, rejecting, renewing, terminating or renegotiating a contract.
5. User responsibility
You are responsible for the accuracy, completeness and lawfulness of the information you submit.
You must not submit information that you are not authorised to share. You should avoid submitting unnecessary personal data, sensitive personal data, trade secrets or confidential information that is not relevant to the workflow.
You are responsible for checking NovaKern output before using it in negotiations, supplier communication, contract approval, internal decision-making or management reporting.
You are responsible for ensuring that your use of NovaKern complies with applicable internal policies, confidentiality obligations, data protection rules and contractual restrictions.
6. Workflow output and limitations
NovaKern output is generated from the information you submit and from the workflow configuration used at the time of processing.
Output may be incomplete, inaccurate or not suitable for your specific situation. Business context, missing documents, local law, sector-specific rules or later events may affect the correct decision.
Any draft reply, management note, recommendation or decision label should be treated as a starting point for human review, not as an automatic final decision.
7. Credits, payments and pricing
NovaKern may operate with workflow credits, paid packages, free usage limits, one-off purchases, subscriptions or premium add-ons.
Prices may be shown excluding VAT unless stated otherwise. Payment terms, available packages, credit validity and included workflow types may be shown on the pricing page, checkout page or order confirmation.
Credits are intended for the selected workflow type, such as mail credits for Decision Inbox or contract credits for ContractDecision. Credits may not automatically be exchangeable between workflow types.
Unless explicitly stated otherwise, unused credits, completed workflow submissions and delivered digital outputs are not refundable. Mandatory legal rights remain unaffected.
9. Availability and changes
We aim to keep NovaKern available and reliable, but we do not guarantee uninterrupted, error-free or permanent access.
We may update, improve, suspend, limit or discontinue parts of the service when needed for security, maintenance, legal, operational, provider-related or product reasons.
We may change workflows, pricing, credit packages, features, limits or output formats. Material changes will be reflected on the website or in the relevant workflow where appropriate.
10. Acceptable use
You may not use NovaKern for unlawful purposes, to infringe third-party rights, to upload malicious content, to overload or disrupt the service, to reverse engineer the platform or to misuse workflows, payment systems, credits or integrations.
You may not submit content that is illegal, harmful, misleading, unauthorised, malicious or irrelevant to the requested business workflow.
We may restrict, suspend or refuse access if we reasonably believe the service is being misused, used unlawfully or used in a way that may harm NovaKern, FP-Operations, service providers or other users.
11. Intellectual property
NovaKern, ContractDecision, Decision Inbox, workflows, designs, text, software logic, layouts, prompts, branding and related materials are protected by intellectual property rights.
You may not copy, reproduce, resell, distribute, frame, reverse engineer or create derivative works from NovaKern without prior written permission, except where this is expressly allowed by law.
You retain responsibility for the content you submit. You grant us the rights needed to process submitted content for the purpose of delivering, securing and supporting the requested workflow.
12. Confidentiality and submitted content
You should only submit information that is necessary for the requested workflow and that you are authorised to share.
We aim to handle submitted business information with appropriate care, but NovaKern should not be used as the only storage location for important documents, contracts or business records.
You remain responsible for keeping your own copies of submitted documents, workflow output, reports, invoices and related communication.
13. Third-party services
NovaKern may rely on third-party service providers for hosting, automation, AI infrastructure, email delivery, payment processing, logging, analytics, forms or operational infrastructure.
Availability, processing times and functionality may depend partly on those providers. We are not responsible for failures, delays or changes caused by third-party services beyond our reasonable control.
14. Limitation of liability
NovaKern outputs are decision-support materials. They are not guarantees, final decisions, legal opinions or complete risk assessments.
To the maximum extent permitted by law, we are not liable for indirect damages, loss of profit, loss of revenue, loss of data, business interruption, missed opportunities, negotiation outcomes, contract outcomes, supplier disputes or decisions made based on NovaKern output.
If liability cannot be excluded, our total liability is limited to the amount paid by you for the specific workflow or service that gave rise to the claim, unless mandatory law requires otherwise.
Nothing in these Terms limits liability where such limitation is not permitted by applicable law.
15. Force majeure
We are not responsible for delays or failures caused by events beyond our reasonable control, including outages, cyber incidents, provider failures, payment provider issues, network failures, legal restrictions, natural events or other force majeure situations.
16. Privacy
Our processing of personal data is described in the NovaKern Privacy Policy.
By using NovaKern, you confirm that you are authorised to submit any personal data contained in business emails, contracts, documents or workflow context.
17. Governing law and disputes
These Terms are governed by Dutch law, unless mandatory law provides otherwise.
Disputes should first be raised with us directly so we can try to resolve them in a practical way.
If a dispute cannot be resolved informally, it may be submitted to the competent court in the Netherlands, unless mandatory law provides another forum.
18. Changes to these Terms
We may update these Terms when our services, pricing, workflows, providers, technical setup or legal requirements change.
The latest version will be published on this page. Continued use of NovaKern after changes means that the updated Terms apply from the effective date shown on this page.
Contact us at info@usenovakern.com.